Having been established in 2004, SiteGround’s success comes from a variety of avenues. One such avenue is their constant dedication to customer service, which almost supersedes that of many other web hosting providers and is often touted as “best in class”. In addition to their spectacular customer service, they also offer a plethora of different data center locations and hosting plans, which makes it easy for clients who are looking for that just right web hosting plan or location closer to their home country or perhaps for SEO reasons. Furthermore, SiteGround offers website migration making it that much simpler to making the switch.
SiteGround Technical Analysis
At the very core of WebHostingToolBox, we believe in facts and figures, this is why we constantly collect all the data available in public databases. For this very reason, we feel very confident in saying that SiteGround is a reliable, well established, and trusted web hosting provider, that will provide you with the level that your website requires and demands.
Total Domains
As outlined above, you can easily see that SiteGround, does not only host hundreds of thousands of websites globally, but also that they growing. Why is this important to you? It’s important because it shows that your web hosting company is successful and that new features, functions, and even upgrades are headed your way (and in most cases as we’ve seen from our own personal experience, free of charge!).
So here's what we think...
SiteGround delivers value for your money by providing superior customer service and uptime for your website and your online business. Having a multi-homed approach to their web hosting offering, it allows you to choose from approximately five (5) different locations as to where your website can be hosted. Not mentioning the plethora of different web hosting plans ranging from beginner, enterprise class and literally everything in between.
SiteGround’s customer service team is available on several different channels; Live chat, phone, and ticket, all but the latter are available instantly should you have an urgent need in getting something resolved. Alternatively, they have many other support channels such as an extensive knowledge base, and even webinars!
Uptime & Reliability:
Any web hosting provider is only as good as the service uptime and performance of their web hosting servers. As such, we’ve been monitoring SiteGround over the past several years and our metrics have shown a stable, reliable webhost that has almost no outages.
The I/O or more commonly as “Disk Speed” which is what ultimately determines the speed of your website loading is minimal, as SiteGround typically runs SSD’s (Solid State Drives) on their web servers which provides a huge boost in performance and makes websites load blazingly fast.
Features:
The list of features offered by SiteGround is quite impressive. The first thing that you will notice after signup, is their excellent customer service. A member of their support team will reach out to you to see if you need assistance in configuring your web hosting account. If so, they will assist you until your fully satisfied and are able to move forward by yourself.
Included in all their web hosting packages, that most web hosting companies don’t offer is a wide selection of WordPress and Joomla templates that you may pick from should you be looking at hosting a blog or content management system with them.
Additionally, once your logged into your cPanel with SiteGround, you’ll find many new and exciting features that most web hosting providers don’t offer such as automated backups and other features to make your life simpler and more streamlined.
Pricing:
Pricing at SiteGround tends to be on the same level as most other web hosting providers. In fact, sometimes with coupons or holiday periods, you can pick up their service way below market price. However, in our opinion the level of customer service, features, and sheer performance makes their offer unsurpassable even during times where there are no promotions.
In reality, SiteGround offers an extremely competitive service, which is packed with features and functions that you wouldn’t see at most other web hosting providers. As such, most people will almost certainly find that the few extra dollars that SiteGround may cost on an annual basis, is certainly worth it.
Summary:
Overall, SiteGround is one of the top web hosting companies in the market today. They offer a lot of different web hosting plans and features to choose from, without making it overly complicated. So regardless if your trying to host a small WordPress blog or a large scale load-balanced environment, SiteGround can assist you throughout the entire process.
Pros- Unlimited Bandwidth, databases, and emails
- Excellent support via Live Chat and Phone
- Easy to use for new webmasters
- Prices slightly higher than the competition
- Automated support can be somewhat cumbersome
At the very core of WebHostingToolBox, we believe in facts and figures, this is why we constantly collect all the data available in public databases. For this very reason, we feel very confident in saying that SiteGround is a reliable, well established, and trusted web hosting provider, that will provide you with the level that your website requires and demands.
SiteGround Plans
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
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- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
So what do other Webmasters think?
Simply put, they have the best customer service that I've ever had the pleasure of dealing with. While we don't have our productional site live with SiteGround, their support has been spectacular; they have been solid, honest and very reliable. Quite impressed with their level of service and their customer service politeness, helpfulness, and dedication. Really quite impressed.
siteground.com's main focus, if you ask me seems to be that their support team. They really put a lot of focus into that group, you can see it... just look at their extensive knowledgeable and all the support related materials that they offer. Their uptime is just another example of reliability and stability. I have been with them now going on three years, and I just find that their service is terrific, my site is always loading fast and is reliable. That's all I can ask for, so if you ask me; they are worth every penny.
I've had a very good experience with them trying to crate my first blog site. It was so easy and step-by-step, the excellent and seemly highly trained support were really helpful. I would definitely recommend them without even thinking twice. Thanks again!
Gasoriven & Koolitevn thank you for all your support the other day, the help you were able to provide me with proved to be invaluable. I am very truly thankful to you guys. Really Keep up the excellent work and lets continue moving forward together. Keep the flag of SiteGround flying high! Best wish!
I have used a lot of web hosting over the years, but most of them have been average, nothing special. However, when you compare hosting of SiteGround and them, they are worlds apart; like not even comparable almost. SiteGround has fantastic support, great uptime, and superior service if you ask me. Im really happy to be hosting multiple sites with them.
SiteGround Rocks! Their uptime and stability is like that of a major company like RackSpace or Softlayer. Like really really advanced and dedicated; I'm currently using them on several projects that I'm building. Love the dedication and support that I'm getting from them.
Building and having built responsive websites, I can admit that one of most important features of any website is having a great platform to be hosted from. One such web hosting provider is SiteGround. Having used SiteGround for many many years, I've been able to understand why my few bucks that I pay really doesn't matter for the level of service that I receive. Another such important service that you get is uptime, which is vital for any website service to work and function day or night. Having checked the hops and pings via Terminal and Pingdom, I've found that they are one of the best connected web hosting providers that I've at least come in contact with!
I lost the database after a username restore; very responsive and knowledgeable support. They answered and resolved my case in literally less than 20 mins. I submitted everything from day 1 so, there wasn't much to do, otherwise It may have taken 15 mins longer...hahahaha. what exceptional support team.
I was was trying to connect to the FTP server via CyberDuck, and was just getting it wrong time and time again, so finally I got frustrated enough and jumped onto the LiveChat for SiteGround. Honestly, within like 15 mins, I was uploading everything and it was well wicked. They took me thought he entire process step-by-step, so that made me happy. I'm happy I have a solid and reliable web host. Always glad to recommend them to anyone that might be looking, as they aren't expensive either.
Customer service and billing seem to work hand in hand, they can handle almost any of the problems you may have. For example, I needed an IP address and literally it took 2 mins to get it added and billed. I was really happy. I was with Dotster previous and the support just is like on another planet. I am constantly impressed with the level of support I get from the support team. So all that for that few bucks a month, its quite worth it. So take it from me, go join them and save yourself the headaches you don't want or need.
Their support of Joomla sucks to be honest and frank. The people in the chat are not able to give good support and the actual service isn't great, its average. The only thing they have going for them is their reputation, but I guess that's enough these days.
Mirko provided me with the best customer experience that I've ever had the pleasure to experience. He was very patient with me and his responses were always well phrased and the entire process of getting me signed up, my site moved, my DNS changed to SwitchGround was easy, fast, and mega fun (I dare say?).
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