InMotion Hosting

I initially signed up with them because I was offered a discount for switching hosts, and I wasn't overwhelmingly happy with the previous web hosting provider. However, after the first year it auto-renewed at double the price, initially I was quite angry and thought about cancelling the hosting account. However, calmed heads prevailed and I decided to stay with them... that's only because they have really great customer service, and Ted over in their billing department was able to explain why the price went up double.. and I guess why I was going to be happy paying for it.

These guys provide excellent hosting packages; but more importantly for me that they provide best in class customer service that I've seen in a long, long, long, long time. Really grateful to have found them and their offering online. Have recommended them several times to my fellow webmasters.

Having a dedicated server with any web hoster means you need to know what your doing and how it works. I've been with many many many web hosting providers, some say you have a dedicated account, while in others you really do. In Motion Hosting is the latter; you have a box and it functions in anyway you want it to. As such; I have total root access, I don't need to share my hardware, and for my web business and gaming environment, I can't ask for a less expensive solution to everything.

I can't say enough about the dedication and superb customer service that In Motion Hosting has shown to me and my team. I have hosted with them for 6 months just now and am excited to keep going as long as this project lasts.

Superb. Recommended. Fantastic. Their support is worth every penny; I have a mambo site, which isn't the simplest website in the world to move. However, I managed to get it done with the support group at In Motion Hosting. They really have a very patient support team, as I know I can be quite complicated at times.

Finding a reliable LAMP provider is a process that has never been easy; its like finding a web programmer, there are many of them out there, but their experience and how to make things work the way you want them to is complicated. However, when things get running they are always running perfectly, until the web host changes something. In the case of InMotionHosting, they have been spectacular when it comes to hosting services. Can't say that I would want to change or replace them for any other web hosting provider.

Had an outage with them, I called and opened a support ticket; the call was answered in no more than 5 mins and the issue was resolved within 15 mins of getting the ticket open. I've never had such an experience with any web host, normally takes days... or hours at best case.

I really liked their online customer service, their chat personnel are simply put the best! They were there for me anytime I needed them, that made my life not only simpler, but really pleasant to solve the issues when they came up.

Not getting emails that have been sent from support. Have been looking at the tickets online, but im not getting any sorta notifications of you releasing my domain name. try to get it done quickly, I need to move the domain back to godaddy before they cancel my account there.

I know that getting an IP address with In Motion seems to be quite difficult lately. I've got several accounts with them, and so far, I've only been able to get one hosting account of the three that I have with them a dedicated IP address. Hopefully that they will fix that part, but the rest is absolutely superb.

My motto is and always has been you get what you pay for; and that's very true in this particular case. Their customer service is very skilled, especially when it comes to plugins within WordPress; they have saved me a lot of time. They haven't even been offline in 3+ years that I've been hosted with them, they are rock solid.

Excellent service, as per norm! Have used InMotionHosting for 5+ years with three domains! Very very few problems (usually my own fault if there is), but any time I've met problems they came and sorted it out. A+ hosting provider if you ask me.