Helping you set your site on the right web hosting provider.

HostPapa

Overall Rating
Customer Support
Software/Features
Uptime & Reliability
Price
Growth Evolution
100.00% Uptime
61,792 Hosted Domains
16 Hosting Plans
87 Reviews

HostPapa started out in 2006, and is currently based within the US and Canada, although originally, it’s data center and customer service teams were based out of Toronto, Canada. Moreover, HostPapa offers everything you need to get started on building or expanding your website. Features such as; free website migration, free domain name transfer or registration and a multitude of other features and options.

Moreover, HostPapa is also dedicated to protecting the planet and environment, as such they are the pioneers in purchasing “Carbon Credits” which allow companies to offset their carbon emissions based upon the amount of energy that they use. In our eyes making HostPapa web hosting provider to seriously consider.

HostPapa Technical Analysis

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

Total Domains

Domain Distribution
.com
52,763
.net
3,603
.org
4,160
.info
875
.biz
391

From the aforementioned line graph and the pie chart, you can see that while HostPapa isn’t the largest web hosting provider in the market, they do have a stable and positive growth throughout the years, indicating that they are both successful in obtaining new customers while also being able to retain their existing customer base. This kind of information typically speaks volumes about a web hosting provider.

So here's what we think...

Looking for an environmentally friendly web hosting company? HostPapa maybe the best option that’s dedicated not only to protecting the environment and our planet, but also providing its customers with a strong and reliable hosting service that they have counted and continue to count on for decades. HostPapa maintains an excellent uptime, and even comes with a no-questions asked money back guarantee in case you’re not fully satisfied with their service or customer support.

Having said the aforementioned, HostPapa has an excellent support team that is accessible both via live chat, phone and/or email/ticketing system 24/7. Moreover, should you not want to contact their support team, you’ll find boundless amount of support resources on their site to assist you.

Uptime & Reliability:

HostPapa says it provides a “100% Service Guarantee” and while initially, we thought ok, another one promising something they can’t fulfill, we started monitoring ourselves, and it’s true. In the past two years, they have not had a single outage within the servers we’re monitoring. So we do highly recommend them for this particular reason, and are proud to do so.

In respects to their infrastructure, what they say on their website is true, they do have powerful and reliable servers, that have the latest version of Apache, PHP, and other necessary services to provide not only a reliable solution, but also a secure one partly in thanks to their mod_security rulesets that they apply.

Features:

Not only does HostPapa offer you a reliable service, but also one that is feature packed. Their shared hosting environment offers; a free web marketing package, credits for promotional tools, auto-installers for scripts such as WordPress, Drupal, Joomla and others. Additionally, if you’re a fan of Google, you’ll get access to the Google Apps package. All this comes at a very reasonable price, that’s totally in line with the industry average.

Additionally, using HostPapa, you will be able to grow or shrink your website’s hosting package as and when needed. This is made possible, because HostPapa offers; WordPress Hosting, Shared Hosting, Reseller Hosting and VPS Hosting. So you’ll never be left searching for another web hosting provider.

Support:

HostPapa provides support not only via phone and ticketing system like some other providers, but also provides live chat as well. You’ll find sometimes that they are a bit slow on their turnaround times, but this may be attributed to growth pains that they experienced in the past.

Having said that, they do have an impressive assortment of knowledgebase articles and video tutorials that can assist you in resolving almost any of the common queries you may have. Furthermore, their community forum is also an excellent resource for finding answers and/or posting issues your facing. There are even articles in Spanish!

Pricing:

HostPapa is undoubtedly an excellent web hosting provider. However, sometimes, there is a need to watch out for the “extras” they may include in your shopping cart checkout process. One such example is the pre-selected “SiteLock Security Seal” and the “Automated Website Backup”. So when going through the checkout process, we suggest keeping your eyes peeled for things that may not need to be there.

Having gotten the semi-negative stuff out of the way, we favor this web hosting provider, not only because their pricing is slightly below the industry average, meaning that it’s a fantastic deal, but because of the unlimited features and functionalities you can enjoy with HostPapa.

User Friendliness:

HostPapa is an organized company, they have a company blog that has regular blog posts, they are active on social media and they have positive reviews. This all goes towards showing that they are an active and vibrant company. More specifically, this means that you can rest assured that you’re with a web hosting company that isn’t sitting on autopilot.

Their web hosting offering is clearly labeled, their signup process is easy and quick. HostPapa uses cPanel, which means that if your already familiar with cPanel, you’ll find it a breeze to work with. Not mentioning the fact that they provide you with an auto-installer for scripts, and/or complimentary add-on service in all their web hosting packages.

Summary:

HostPapa isn’t the most expensive web hosting provider, but it’s also not the cheapest either. However, if you’re looking for a web hosting provider that can host your blog or e-commence website, you’ve found a great web host with HostPapa. Both from a support and value for your money perspective, you can’t go wrong.

Pros
  • Unlimited Features
  • Excellent add-on services
  • Knowledgeable Support
  • Powered renewable energy
Cons
  • Sneaky auto-selected add-ons
  • Complex cancellation
  • Lengthy contracts
  • Limited technical tools

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

HostPapa Plans

  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address

So what do other Webmasters think?

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  • 1 stars
Barnes
June 22, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

HostPapa has given me nothing but a positive feeling. Ok they do have some stuff wrong, like they are missing some documentation from time to time and they don't have video tutorials, but still... I can't complain too much. I highly recommend this company to anyone looking for a lot of features with a low price entry point. They have all kinda freebies, so you know that you can use your site and it can grow and you don't have to shell out extra dollars.

HostPapa www.hostpapa.com

Based on 87 Reviews
JunkieStore
June 17, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

Absolutely wonderful support system and staff. Perter has always been courteous and quick to answer questions. The best customer service Ive ever experienced, with a hand over my heart I would recommend them to anyone and have fairly recently.

HostPapa www.hostpapa.com

Based on 87 Reviews
Mrs.T.
June 13, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

My company uses HostPapa for several years now and the majority of our clients are happy with the service that they provide. The customer service is excellent and their uptime is just phenomenal.

HostPapa www.hostpapa.com

Based on 87 Reviews
Piotr Rosinski
June 10, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

Finding a reliable web hosting company is hard, its always a struggle between price, performance and reliability. Sometimes, what you want is too expensive. However, other times, it just works. I love those moments... when something just works. What I can tell you about their support is that their support just works. There is no ifs or buts, or something random; it just works. They make life simpler for me and that's why I keep working with them year in and year out. I wouldn't change them.

HostPapa www.hostpapa.com

Based on 87 Reviews
DealsToday
June 08, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

Although Plesk is slow for me, they have helped me a few times... especially with setting up MYSQL databases, as that seems to take a bit of time. Sigh, I prefer cPanel.. but Plesk is ok... for me at least. I would recommend them to my friends if you asked me... and for me... a person who appreciates quality, I say that they have a really great service offering at a price point you can actually afford.

HostPapa www.hostpapa.com

Based on 87 Reviews
Nazzaro Lello
June 07, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

They seem to use some sorta special routing or something, as the latency just doesn't exist. When going to ASIA it's pretty much like your using the LAN within the US. Its wicked fast and for my customers; that happen to be ASIAN, it matters a lot. So for that reason I'm with them, if they lost that feature, I'd have to move... but for now they are good... going strong for 3+ years.

HostPapa www.hostpapa.com

Based on 87 Reviews
Abby Cox
June 01, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

I misread the location of where to upload my WordPress files, I had put them accidentally into a subdirectory rather than into the public_htnl folder. I got in contact with HostPapa support and they had quickly managed to figure out the issue by explaining to me that the files where in the /public_html/subdirectory rather than in the /public_html/ folder and that was the root cause of the issue. All this was resolved in 30 mins (as I have the time stamps on my emails).

HostPapa www.hostpapa.com

Based on 87 Reviews
Tori Meji
May 30, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

Im a local client (I work and live in the same city) as their head office, and I have to say that the respect and reliability that I get form HostPapa is just staggering. I've never felt such a part of the company as I do with them. HostPapa has been and will continue to be a web hosting provider that I recommend to all my family and friends. They are truly spectacular; love them to bits!

HostPapa www.hostpapa.com

Based on 87 Reviews
Alexandra Stein
May 25, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

We are a company that provides customer service training, so we're extremely familiar with great/good/medium/bad customer service. perhaps we're hyper aware. I've found that most web hosting providers are more or less hit or miss. However, HostPapa's support has been hitting the nail on the head consistently, their knowledge and helpfulness was/is really outstanding. Even the smallest of details, they have been working and helping out.

HostPapa www.hostpapa.com

Based on 87 Reviews
Abudal Di Matteo
May 17, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

I first heard about HostPapa when I was working with a fellow webmaster on a project for a Mambo. I was like ok, these guys are just out there to tout them up because they must be trying to promote them. However, it's true, I've been seeing the same results (after I finally signed up). Their customer service is really like I've never seen, they are willing to help, not only willing to help, but also quickly. Their uptime is at 99.99% (I assume, because I've never seen a website outage). Making me happy for my adwords campaign!

HostPapa www.hostpapa.com

Based on 87 Reviews
Aldo Moss
May 14, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

The customer service provided is fantastic, all my questions are answered with lightening speed and even before I got signed up it was the same way. Their hosting packages are quite generous and at the price points, I would certainly struggle to find a better web hosting provider, especially one that includes a free domain name, regardless of the TLD!!!!

HostPapa www.hostpapa.com

Based on 87 Reviews
N Patel
May 11, 2019
Customer Support
Software/Features
Uptime & Reliability
Price

Their service is easy to understand and easy to host multiple websites. The price is fair, and the support is professional and friendly. Nothing else needs to be said.

HostPapa www.hostpapa.com

Based on 87 Reviews

Write Your Own Review

Have something to say about HostPapa? We'd love to hear about it and we're more than confident that our webmasters would so too. To help the web hosting community separate the best web hosting providers from the rest, please feel free to click on the "Submit Your Review" and tell us your thoughts and experiences.

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