Helping you set your site on the right web hosting provider.

HostPapa

Overall Rating
Customer Support
Software/Features
Uptime & Reliability
Price
Growth Evolution
100.00% Uptime
61,792 Hosted Domains
16 Hosting Plans
87 Reviews

HostPapa started out in 2006, and is currently based within the US and Canada, although originally, it’s data center and customer service teams were based out of Toronto, Canada. Moreover, HostPapa offers everything you need to get started on building or expanding your website. Features such as; free website migration, free domain name transfer or registration and a multitude of other features and options.

Moreover, HostPapa is also dedicated to protecting the planet and environment, as such they are the pioneers in purchasing “Carbon Credits” which allow companies to offset their carbon emissions based upon the amount of energy that they use. In our eyes making HostPapa web hosting provider to seriously consider.

HostPapa Technical Analysis

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

Total Domains

Domain Distribution
.com
52,763
.net
3,603
.org
4,160
.info
875
.biz
391

From the aforementioned line graph and the pie chart, you can see that while HostPapa isn’t the largest web hosting provider in the market, they do have a stable and positive growth throughout the years, indicating that they are both successful in obtaining new customers while also being able to retain their existing customer base. This kind of information typically speaks volumes about a web hosting provider.

So here's what we think...

Looking for an environmentally friendly web hosting company? HostPapa maybe the best option that’s dedicated not only to protecting the environment and our planet, but also providing its customers with a strong and reliable hosting service that they have counted and continue to count on for decades. HostPapa maintains an excellent uptime, and even comes with a no-questions asked money back guarantee in case you’re not fully satisfied with their service or customer support.

Having said the aforementioned, HostPapa has an excellent support team that is accessible both via live chat, phone and/or email/ticketing system 24/7. Moreover, should you not want to contact their support team, you’ll find boundless amount of support resources on their site to assist you.

Uptime & Reliability:

HostPapa says it provides a “100% Service Guarantee” and while initially, we thought ok, another one promising something they can’t fulfill, we started monitoring ourselves, and it’s true. In the past two years, they have not had a single outage within the servers we’re monitoring. So we do highly recommend them for this particular reason, and are proud to do so.

In respects to their infrastructure, what they say on their website is true, they do have powerful and reliable servers, that have the latest version of Apache, PHP, and other necessary services to provide not only a reliable solution, but also a secure one partly in thanks to their mod_security rulesets that they apply.

Features:

Not only does HostPapa offer you a reliable service, but also one that is feature packed. Their shared hosting environment offers; a free web marketing package, credits for promotional tools, auto-installers for scripts such as WordPress, Drupal, Joomla and others. Additionally, if you’re a fan of Google, you’ll get access to the Google Apps package. All this comes at a very reasonable price, that’s totally in line with the industry average.

Additionally, using HostPapa, you will be able to grow or shrink your website’s hosting package as and when needed. This is made possible, because HostPapa offers; WordPress Hosting, Shared Hosting, Reseller Hosting and VPS Hosting. So you’ll never be left searching for another web hosting provider.

Support:

HostPapa provides support not only via phone and ticketing system like some other providers, but also provides live chat as well. You’ll find sometimes that they are a bit slow on their turnaround times, but this may be attributed to growth pains that they experienced in the past.

Having said that, they do have an impressive assortment of knowledgebase articles and video tutorials that can assist you in resolving almost any of the common queries you may have. Furthermore, their community forum is also an excellent resource for finding answers and/or posting issues your facing. There are even articles in Spanish!

Pricing:

HostPapa is undoubtedly an excellent web hosting provider. However, sometimes, there is a need to watch out for the “extras” they may include in your shopping cart checkout process. One such example is the pre-selected “SiteLock Security Seal” and the “Automated Website Backup”. So when going through the checkout process, we suggest keeping your eyes peeled for things that may not need to be there.

Having gotten the semi-negative stuff out of the way, we favor this web hosting provider, not only because their pricing is slightly below the industry average, meaning that it’s a fantastic deal, but because of the unlimited features and functionalities you can enjoy with HostPapa.

User Friendliness:

HostPapa is an organized company, they have a company blog that has regular blog posts, they are active on social media and they have positive reviews. This all goes towards showing that they are an active and vibrant company. More specifically, this means that you can rest assured that you’re with a web hosting company that isn’t sitting on autopilot.

Their web hosting offering is clearly labeled, their signup process is easy and quick. HostPapa uses cPanel, which means that if your already familiar with cPanel, you’ll find it a breeze to work with. Not mentioning the fact that they provide you with an auto-installer for scripts, and/or complimentary add-on service in all their web hosting packages.

Summary:

HostPapa isn’t the most expensive web hosting provider, but it’s also not the cheapest either. However, if you’re looking for a web hosting provider that can host your blog or e-commence website, you’ve found a great web host with HostPapa. Both from a support and value for your money perspective, you can’t go wrong.

Pros
  • Unlimited Features
  • Excellent add-on services
  • Knowledgeable Support
  • Powered renewable energy
Cons
  • Sneaky auto-selected add-ons
  • Complex cancellation
  • Lengthy contracts
  • Limited technical tools

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

HostPapa Plans

  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address

So what do other Webmasters think?

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  • 1 stars
Harley Rice
April 28, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

I gave them a call before signing up with them, I spoke to a pleasant chap called David for about 30 mins. We discussed everything related to the account and he was really knowledgeable and knew the plans, the offering, their support team topics inside out. He wasn't pushy but answered all the questions even told me about their promo of moving the websites for free of charge and offering a free domain name.

HostPapa www.hostpapa.com

Based on 87 Reviews
Teddy
April 26, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

I made the switch to HostPapa because my previous web host corrupted all my data and made no real attempt to apologize. Overall, I believe that Hostpapa has a excellent value for money. The web hosting package does everything that I need it to and then some. It took only a few mins to setup, and host papa support guys even offered to migrate my website FREE OF CHARGE.

Since my web hosting plan has been activated, I've needed quite a lot of support and there has never been a lack of it. The guys at HostPapa all kinda of (at least I think) know me by name. Their response has been amazing and supportive. They were always able to address all the questions I had and in fact helped me solve a few problems which Im sure was out of their scope.

I would definitely recommend them to anyone looking based upon my experience.

HostPapa www.hostpapa.com

Based on 87 Reviews
Derek Nolan
April 24, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

The issues are always solved within a matter of mins of submitting a ticket. I've used HostPapa for about 5 years now and never have been disappointed... even a little bit. Keep up the excellent work guys.

HostPapa www.hostpapa.com

Based on 87 Reviews
Clay2River
April 23, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

Through their chat email setup and live chat, I've been able to address all my questions. I've been a very happy customer with them for over nine years now.

HostPapa www.hostpapa.com

Based on 87 Reviews
Tori Meji
April 20, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

Im a local client (I work and live in the same city) as their head office, and I have to say that the respect and reliability that I get form HostPapa is just staggering. I've never felt such a part of the company as I do with them. HostPapa has been and will continue to be a web hosting provider that I recommend to all my family and friends. They are truly spectacular; love them to bits!

HostPapa www.hostpapa.com

Based on 87 Reviews
Kerry
April 15, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

Oh boy are they fast; their servers are probably the fastest I've ever seen in the market... and frankly... if we speak honestly, I've never seen such dedication or charisma from anyone apart from the HostPapa team, no matter what the issue is, they are there to help you solve it. PHP errors or MySQL gone away messages... no matter what it is. They will fix the problems and you can rest assured they will be there.

HostPapa www.hostpapa.com

Based on 87 Reviews
Abudal Di Matteo
April 13, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

I first heard about HostPapa when I was working with a fellow webmaster on a project for a Mambo. I was like ok, these guys are just out there to tout them up because they must be trying to promote them. However, it's true, I've been seeing the same results (after I finally signed up). Their customer service is really like I've never seen, they are willing to help, not only willing to help, but also quickly. Their uptime is at 99.99% (I assume, because I've never seen a website outage). Making me happy for my adwords campaign!

HostPapa www.hostpapa.com

Based on 87 Reviews
Kian Bates
April 08, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

I think the combination of a free domain name, free website migration, cPanel, 24x7 US based phone support, thousands of hosted websites, and years on the market is the best selling points of HostPapa, because its not like your entering into a one-man show. There are people that are dedicated to providing superior service to you! All you have to do is let me help you with the problems your facing.

HostPapa www.hostpapa.com

Based on 87 Reviews
Tony
April 08, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

HostPaPa's three year web hosting deal is of great value and their 24x7 US support is very helpful when getting new websites up and running. I also really appreciate that they are using green energy to power themselves, or at least to offset the emissions that are pushed out into nature.

HostPapa www.hostpapa.com

Based on 87 Reviews
FantasyCentral
April 08, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

I have been thru the mill several times, I know what its like to have a amazing web hosting company and what its like to have a bunch of in-between to put it lightly. HostPapa is CERTAINLY NOT AN IN-BETWEEN COMPANY. They probably THE BEST company that I've hosted with.... why? performance, dedication of staff, uptime, software availability, latency, disk performance, resource allocation and support. They have their head in the right place and their hands and hearts ready to assist you in anything when it comes to your website or even a moral support convo!

HostPapa www.hostpapa.com

Based on 87 Reviews
Akazz
April 06, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

LOVE THIS COMPANY; their full of good/great people. Their quite honestly a favorite web host of mine; I use HostGator and BlueHost as well.. but with HostPaPa, I host smaller web deign clients... because of their pricing I feel that its a good balance of price vs. support. Since they have a web hosting affiliate program, means that you can make some money too! Really worth while this host, good vibes.

HostPapa www.hostpapa.com

Based on 87 Reviews
Alexandra Stein
March 30, 2025
Customer Support
Software/Features
Uptime & Reliability
Price

We are a company that provides customer service training, so we're extremely familiar with great/good/medium/bad customer service. perhaps we're hyper aware. I've found that most web hosting providers are more or less hit or miss. However, HostPapa's support has been hitting the nail on the head consistently, their knowledge and helpfulness was/is really outstanding. Even the smallest of details, they have been working and helping out.

HostPapa www.hostpapa.com

Based on 87 Reviews

Write Your Own Review

Have something to say about HostPapa? We'd love to hear about it and we're more than confident that our webmasters would so too. To help the web hosting community separate the best web hosting providers from the rest, please feel free to click on the "Submit Your Review" and tell us your thoughts and experiences.

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