Helping you set your site on the right web hosting provider.

HostPapa

Overall Rating
Customer Support
Software/Features
Uptime & Reliability
Price
Growth Evolution
100.00% Uptime
61,792 Hosted Domains
16 Hosting Plans
87 Reviews

HostPapa started out in 2006, and is currently based within the US and Canada, although originally, it’s data center and customer service teams were based out of Toronto, Canada. Moreover, HostPapa offers everything you need to get started on building or expanding your website. Features such as; free website migration, free domain name transfer or registration and a multitude of other features and options.

Moreover, HostPapa is also dedicated to protecting the planet and environment, as such they are the pioneers in purchasing “Carbon Credits” which allow companies to offset their carbon emissions based upon the amount of energy that they use. In our eyes making HostPapa web hosting provider to seriously consider.

HostPapa Technical Analysis

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

Total Domains

Domain Distribution
.com
52,763
.net
3,603
.org
4,160
.info
875
.biz
391

From the aforementioned line graph and the pie chart, you can see that while HostPapa isn’t the largest web hosting provider in the market, they do have a stable and positive growth throughout the years, indicating that they are both successful in obtaining new customers while also being able to retain their existing customer base. This kind of information typically speaks volumes about a web hosting provider.

So here's what we think...

Looking for an environmentally friendly web hosting company? HostPapa maybe the best option that’s dedicated not only to protecting the environment and our planet, but also providing its customers with a strong and reliable hosting service that they have counted and continue to count on for decades. HostPapa maintains an excellent uptime, and even comes with a no-questions asked money back guarantee in case you’re not fully satisfied with their service or customer support.

Having said the aforementioned, HostPapa has an excellent support team that is accessible both via live chat, phone and/or email/ticketing system 24/7. Moreover, should you not want to contact their support team, you’ll find boundless amount of support resources on their site to assist you.

Uptime & Reliability:

HostPapa says it provides a “100% Service Guarantee” and while initially, we thought ok, another one promising something they can’t fulfill, we started monitoring ourselves, and it’s true. In the past two years, they have not had a single outage within the servers we’re monitoring. So we do highly recommend them for this particular reason, and are proud to do so.

In respects to their infrastructure, what they say on their website is true, they do have powerful and reliable servers, that have the latest version of Apache, PHP, and other necessary services to provide not only a reliable solution, but also a secure one partly in thanks to their mod_security rulesets that they apply.

Features:

Not only does HostPapa offer you a reliable service, but also one that is feature packed. Their shared hosting environment offers; a free web marketing package, credits for promotional tools, auto-installers for scripts such as WordPress, Drupal, Joomla and others. Additionally, if you’re a fan of Google, you’ll get access to the Google Apps package. All this comes at a very reasonable price, that’s totally in line with the industry average.

Additionally, using HostPapa, you will be able to grow or shrink your website’s hosting package as and when needed. This is made possible, because HostPapa offers; WordPress Hosting, Shared Hosting, Reseller Hosting and VPS Hosting. So you’ll never be left searching for another web hosting provider.

Support:

HostPapa provides support not only via phone and ticketing system like some other providers, but also provides live chat as well. You’ll find sometimes that they are a bit slow on their turnaround times, but this may be attributed to growth pains that they experienced in the past.

Having said that, they do have an impressive assortment of knowledgebase articles and video tutorials that can assist you in resolving almost any of the common queries you may have. Furthermore, their community forum is also an excellent resource for finding answers and/or posting issues your facing. There are even articles in Spanish!

Pricing:

HostPapa is undoubtedly an excellent web hosting provider. However, sometimes, there is a need to watch out for the “extras” they may include in your shopping cart checkout process. One such example is the pre-selected “SiteLock Security Seal” and the “Automated Website Backup”. So when going through the checkout process, we suggest keeping your eyes peeled for things that may not need to be there.

Having gotten the semi-negative stuff out of the way, we favor this web hosting provider, not only because their pricing is slightly below the industry average, meaning that it’s a fantastic deal, but because of the unlimited features and functionalities you can enjoy with HostPapa.

User Friendliness:

HostPapa is an organized company, they have a company blog that has regular blog posts, they are active on social media and they have positive reviews. This all goes towards showing that they are an active and vibrant company. More specifically, this means that you can rest assured that you’re with a web hosting company that isn’t sitting on autopilot.

Their web hosting offering is clearly labeled, their signup process is easy and quick. HostPapa uses cPanel, which means that if your already familiar with cPanel, you’ll find it a breeze to work with. Not mentioning the fact that they provide you with an auto-installer for scripts, and/or complimentary add-on service in all their web hosting packages.

Summary:

HostPapa isn’t the most expensive web hosting provider, but it’s also not the cheapest either. However, if you’re looking for a web hosting provider that can host your blog or e-commence website, you’ve found a great web host with HostPapa. Both from a support and value for your money perspective, you can’t go wrong.

Pros
  • Unlimited Features
  • Excellent add-on services
  • Knowledgeable Support
  • Powered renewable energy
Cons
  • Sneaky auto-selected add-ons
  • Complex cancellation
  • Lengthy contracts
  • Limited technical tools

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

HostPapa Plans

  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address

So what do other Webmasters think?

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  • 1 stars
Alejandro
June 05, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

I've been hosted with HostPapa for more than four years, maybe five. I've really not had any major problems with HostPapa. For example, I've not had outages or downtime, the few times I've had problems or questions from their technical staff has been very good. They respond quickly and accurately... and they actually try to solve the problem and not let it get bigger or mutate into making me upgrade.

HostPapa www.hostpapa.com

Based on 87 Reviews
George McDonald
May 28, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

been with HostPapa for about two years now, I moved over from JustHost, which was a horror show, their service was terrible. However, HostPapa, seems to be on the straight and narrow. Prices are good, features are even better, and the service is honest and fair. That's not really mentioning or doing them justice, they are also eco-friendly! Would highly recommend them to anyone looking for a reliable web hosting company that offers cPanel and REAL 24/7 technical support.

HostPapa www.hostpapa.com

Based on 87 Reviews
Chase Finley
May 28, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

I believe that as with any business customer service is key to its success. In other words, when I need answers I need them NOW not tomorrow. That's the experience that I've had with HostPapa, their customer service especially live chat, always is moving forward with providing me with any answers that I'm looking for. Regardless of the time, I'm always able to get in contact with someone at HostPapa and my issue gets resolved. That's why I've been a loyal customer for 2.5 years and will continue to be so.

HostPapa www.hostpapa.com

Based on 87 Reviews
Lady Thomson
May 27, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

Good Customer Service; I made their lives very difficult at times, but they never faltered or snapped. The support team always gave me a quick and fairly accurate responses on how to solve the problems. In my list, I rate them as one of the top web hosting providers in my personal list... not to mention that they are affordable.

HostPapa www.hostpapa.com

Based on 87 Reviews
Jamie Hart
May 25, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

Im not quite sure what im more pleased or surprised about; the fact that they offer free domain registration or the fact that they offer stability. In my eyes both are very important and very needed. As I have a limited budget, I need to be able to save money... and HostPaPa makes economical sense. Love the service and love that their live chat is always there to assist me in any question I have or need answerin

HostPapa www.hostpapa.com

Based on 87 Reviews
Abudal Di Matteo
May 21, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

I first heard about HostPapa when I was working with a fellow webmaster on a project for a Mambo. I was like ok, these guys are just out there to tout them up because they must be trying to promote them. However, it's true, I've been seeing the same results (after I finally signed up). Their customer service is really like I've never seen, they are willing to help, not only willing to help, but also quickly. Their uptime is at 99.99% (I assume, because I've never seen a website outage). Making me happy for my adwords campaign!

HostPapa www.hostpapa.com

Based on 87 Reviews
Abby Cox
May 21, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

I misread the location of where to upload my WordPress files, I had put them accidentally into a subdirectory rather than into the public_htnl folder. I got in contact with HostPapa support and they had quickly managed to figure out the issue by explaining to me that the files where in the /public_html/subdirectory rather than in the /public_html/ folder and that was the root cause of the issue. All this was resolved in 30 mins (as I have the time stamps on my emails).

HostPapa www.hostpapa.com

Based on 87 Reviews
Piotr Rosinski
May 21, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

Finding a reliable web hosting company is hard, its always a struggle between price, performance and reliability. Sometimes, what you want is too expensive. However, other times, it just works. I love those moments... when something just works. What I can tell you about their support is that their support just works. There is no ifs or buts, or something random; it just works. They make life simpler for me and that's why I keep working with them year in and year out. I wouldn't change them.

HostPapa www.hostpapa.com

Based on 87 Reviews
Freya
May 20, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

My partner and I have used HostPapa to host our family website, always had really great service, no downtime, helpful and friendly staff, when I was creating emails addresses for my family members. Highly recommended web hosted! A+++++++++++

HostPapa www.hostpapa.com

Based on 87 Reviews
Sakai Morie
May 20, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

They moved my web hosting account from my previous provider to themselves in about 30 mins; I was up and running totally totally... with them in about 2 hours. Why suffer when you can find a reliable web hosting company? They even gave me $200 of ad credits with Google and Facebook for free... and I'm basically paying $5/mo. I mean seriously, can you find a better solution for a web hosting company at that price point? Obviously that you can't.

HostPapa www.hostpapa.com

Based on 87 Reviews
Shigeko
May 16, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

Discounts, Coupons, and no renewals! That's the way to save money with HostPapa, although they don't let you apply discounts and such to the next year... I've switched my accounts a couple of times... cancelled and signed up again... and moved my site... you can save a TON if you do that. Easy Easy.

HostPapa www.hostpapa.com

Based on 87 Reviews
BentonFlowers
May 15, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

They literally have everything you need for a wannabe Webmaster; with HostPapa you feel like you have full control over your website In the 18 months that I've used HostPapa I can honestly say that I've never felt like the control was out of my hands or that I couldn't do something. Everything that I had was completely solvable and quickly.

HostPapa www.hostpapa.com

Based on 87 Reviews

Write Your Own Review

Have something to say about HostPapa? We'd love to hear about it and we're more than confident that our webmasters would so too. To help the web hosting community separate the best web hosting providers from the rest, please feel free to click on the "Submit Your Review" and tell us your thoughts and experiences.

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