HostPapa

I've been with HostPapa via several renewals, while I believe that the first one was automatic, the rest were because I really wanted to stay with them. They can be counted on for providing reliable, professional, and correct responses no matter what medium I use for communicating with them. Their uptime is excellent too, I/ve never seen my website offline or unavailable, like I'vbe experienced with other providers.

I recently had an email issue and needed their support team. I was quite impressed with the response with the needed fixes and it wasn't only in the same day, it was in just a couple of hours. Great service and really super support.

Their customer service is fast, efficient and always trying to get you trained up, so you can answer the questions you need by yourself. I was with a previous web hosting company for approximately 10 years until things went wrong and that was horribly wrong. I was in a rush to find a new host, that's how I originally came across HostPapa. Turned out one of the best choices that I've made online, they are simply excellent.

These guys are phenomenal you actually get a real person at the other end of the phone or email. They know how to fix problems, they have technical resources via the KB and such. Their technical support team is quite patient with you and very helpful. The other day they spent nearly two hours helping me resolve a Joomla bug that seems to have been caused by the recent update. They helped me work thru each troubleshooting step by step. I've never had this level of experience with any technical support team.

These guys are probably the best customer support agents that I've seen todate. Their customer service comes with prompt responses, and accurate solutions to any of the problems that I may have. They are just simply on it. No Ifs or Buts, they are on it until they get it done.

The fact that they have great Django compatibility was a real motivator to buy their service. They also help you very fast on any technical support questions you may have. I would recommend anyone who is looking for a Django web hosting account, to use them. They really know what they are doing and you really can't go wrong with great support and cPanel.

I came from another web hosting company, that was always behind on updating their servers, and had extremely poor support. After searching for researching for several weeks, I picked HostPapa; I'm so happy that I did... and with the coupon and the free advertising credits that I got... I basically got it for free for the year!

They SUCK! They don't know what their doing, 1/2 the time they are jerking around with the server and their site is offline too! Its like a laughing stock... I don't know if I wanna laugh or cry with laughter. However, they do one thing really well... you wanna guess what that is? CHARGING YOU FOR BULLSHIT. Don't waste your time with this web hosting company, gotta make a suck you page for them... when I have time!

I live in South America and I have had a good ISP for years, but recently I joined the HostPapa community by starting a new small! I found that the attitude that this company has is amazing, their support is like that of a family member rather than a customer. They care when you call and they really try to answer an/all questions they can to assist you

What I really like about HostPapa is that they are invisible. They manage my website, my email addresses, and it all works quietly in the background without any fuss or trouble. I've only had to communicate with their technical support twice, once when I signed up and once when I had to renew my hosting plan. Their engineers were informative, helpful and friendly.

Last week, I suddenly started getting more and more spam email messages. I wasn't really sure what to do with them... or even how to start tackling them. So I setup all the rules possible, then they continued to come regardless. As such, I was like this is bloody ridiculous, so I called HostPapa a bit frustrated and explained the engineers what was going on. About 5 mins after being on hold (which I wasn't happy about) the problem got resolved and all the spam messages stopped flooding into my inbox!!!! All it took literally was one phone call!

I have been using HostPapa for six years now, and I have dealt with different technical issues with them. They have always been very helpful and did their best to solve the issues as quickly as possible. I would highly recommend them to others who might be looking.