HostPapa started out in 2006, and is currently based within the US and Canada, although originally, it’s data center and customer service teams were based out of Toronto, Canada. Moreover, HostPapa offers everything you need to get started on building or expanding your website. Features such as; free website migration, free domain name transfer or registration and a multitude of other features and options.
Moreover, HostPapa is also dedicated to protecting the planet and environment, as such they are the pioneers in purchasing “Carbon Credits” which allow companies to offset their carbon emissions based upon the amount of energy that they use. In our eyes making HostPapa web hosting provider to seriously consider.
HostPapa Technical Analysis
At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.
Total Domains
From the aforementioned line graph and the pie chart, you can see that while HostPapa isn’t the largest web hosting provider in the market, they do have a stable and positive growth throughout the years, indicating that they are both successful in obtaining new customers while also being able to retain their existing customer base. This kind of information typically speaks volumes about a web hosting provider.
So here's what we think...
Looking for an environmentally friendly web hosting company? HostPapa maybe the best option that’s dedicated not only to protecting the environment and our planet, but also providing its customers with a strong and reliable hosting service that they have counted and continue to count on for decades. HostPapa maintains an excellent uptime, and even comes with a no-questions asked money back guarantee in case you’re not fully satisfied with their service or customer support.
Having said the aforementioned, HostPapa has an excellent support team that is accessible both via live chat, phone and/or email/ticketing system 24/7. Moreover, should you not want to contact their support team, you’ll find boundless amount of support resources on their site to assist you.
Uptime & Reliability:
HostPapa says it provides a “100% Service Guarantee” and while initially, we thought ok, another one promising something they can’t fulfill, we started monitoring ourselves, and it’s true. In the past two years, they have not had a single outage within the servers we’re monitoring. So we do highly recommend them for this particular reason, and are proud to do so.
In respects to their infrastructure, what they say on their website is true, they do have powerful and reliable servers, that have the latest version of Apache, PHP, and other necessary services to provide not only a reliable solution, but also a secure one partly in thanks to their mod_security rulesets that they apply.
Features:
Not only does HostPapa offer you a reliable service, but also one that is feature packed. Their shared hosting environment offers; a free web marketing package, credits for promotional tools, auto-installers for scripts such as WordPress, Drupal, Joomla and others. Additionally, if you’re a fan of Google, you’ll get access to the Google Apps package. All this comes at a very reasonable price, that’s totally in line with the industry average.
Additionally, using HostPapa, you will be able to grow or shrink your website’s hosting package as and when needed. This is made possible, because HostPapa offers; WordPress Hosting, Shared Hosting, Reseller Hosting and VPS Hosting. So you’ll never be left searching for another web hosting provider.
Support:
HostPapa provides support not only via phone and ticketing system like some other providers, but also provides live chat as well. You’ll find sometimes that they are a bit slow on their turnaround times, but this may be attributed to growth pains that they experienced in the past.
Having said that, they do have an impressive assortment of knowledgebase articles and video tutorials that can assist you in resolving almost any of the common queries you may have. Furthermore, their community forum is also an excellent resource for finding answers and/or posting issues your facing. There are even articles in Spanish!
Pricing:
HostPapa is undoubtedly an excellent web hosting provider. However, sometimes, there is a need to watch out for the “extras” they may include in your shopping cart checkout process. One such example is the pre-selected “SiteLock Security Seal” and the “Automated Website Backup”. So when going through the checkout process, we suggest keeping your eyes peeled for things that may not need to be there.
Having gotten the semi-negative stuff out of the way, we favor this web hosting provider, not only because their pricing is slightly below the industry average, meaning that it’s a fantastic deal, but because of the unlimited features and functionalities you can enjoy with HostPapa.
User Friendliness:
HostPapa is an organized company, they have a company blog that has regular blog posts, they are active on social media and they have positive reviews. This all goes towards showing that they are an active and vibrant company. More specifically, this means that you can rest assured that you’re with a web hosting company that isn’t sitting on autopilot.
Their web hosting offering is clearly labeled, their signup process is easy and quick. HostPapa uses cPanel, which means that if your already familiar with cPanel, you’ll find it a breeze to work with. Not mentioning the fact that they provide you with an auto-installer for scripts, and/or complimentary add-on service in all their web hosting packages.
Summary:
HostPapa isn’t the most expensive web hosting provider, but it’s also not the cheapest either. However, if you’re looking for a web hosting provider that can host your blog or e-commence website, you’ve found a great web host with HostPapa. Both from a support and value for your money perspective, you can’t go wrong.
- Unlimited Features
- Excellent add-on services
- Knowledgeable Support
- Powered renewable energy
- Sneaky auto-selected add-ons
- Complex cancellation
- Lengthy contracts
- Limited technical tools
At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.
HostPapa Plans
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- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
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- FREE Domain Registration
- Private Name Servers
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- FREE Advertising Credits
- Money Back Guarantee
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- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
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- Monthly Premium Bandwidth
- Dedicated IP Address
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- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
Pro
- Characteristics 3
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- Characteristics 6 VPS
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$39.99 / mo
More Info
Premium
- Characteristics 3
- Characteristics 4 VPS
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$109.99 / mo
More Info
So what do other Webmasters think?
HostPaPa's three year web hosting deal is of great value and their 24x7 US support is very helpful when getting new websites up and running. I also really appreciate that they are using green energy to power themselves, or at least to offset the emissions that are pushed out into nature.
What can you get from HostPapa? You can get; swift support, get performance, and really honest and hard working sales and technical teams. They will answer any/all of your questions; no matter what problems you have, you can always rely on them... even if you just want to talk, they are there to give a ear if needed.
Absolutely wonderful support system and staff. Perter has always been courteous and quick to answer questions. The best customer service Ive ever experienced, with a hand over my heart I would recommend them to anyone and have fairly recently.
I've been hosted with HostPapa for more than four years, maybe five. I've really not had any major problems with HostPapa. For example, I've not had outages or downtime, the few times I've had problems or questions from their technical staff has been very good. They respond quickly and accurately... and they actually try to solve the problem and not let it get bigger or mutate into making me upgrade.
I literally have no idea about web pages, yet alone how to build or buy them. Host Papa made the entire process very easy, the web hosting package (shared) and their website builder taught me a lot. Really a great service.
These guys are phenomenal you actually get a real person at the other end of the phone or email. They know how to fix problems, they have technical resources via the KB and such. Their technical support team is quite patient with you and very helpful. The other day they spent nearly two hours helping me resolve a Joomla bug that seems to have been caused by the recent update. They helped me work thru each troubleshooting step by step. I've never had this level of experience with any technical support team.
Quick. Efficient. Reliable. Are three words that I would use to describe HostPapa. Their support is really amazing and the fact that they have tremendous support resources really speaks volumes about them. They are a company that I've recommended and will continue to recommend. In my case, I had a web hoster that was really shitty, they lost my entire site! That was the first time, then the second they corrupted all my data, and finally... I just gave up and joined HostPapa.
Finding a reliable web hosting company is hard, its always a struggle between price, performance and reliability. Sometimes, what you want is too expensive. However, other times, it just works. I love those moments... when something just works. What I can tell you about their support is that their support just works. There is no ifs or buts, or something random; it just works. They make life simpler for me and that's why I keep working with them year in and year out. I wouldn't change them.
I now see what I missed before; that's HostPaPa and their sheer performance and dedication to service. No matter what anyone says HostPapa is one of the BEST web hosting service providers for WordPress. The service has been nothing but stellar and I want to and will continue being a loyal customer for many many more years. Love you guuuuuuuuyyyyysssssssss
I've had the pleasure of using HostPapa on several web hosting providers and have really been impressed with their outstanding customer service and responsiveness. As any new e-commerce website customer, they have had to do a lot of hand holding, but their training and information is top notch. Really first rate.
I think the combination of a free domain name, free website migration, cPanel, 24x7 US based phone support, thousands of hosted websites, and years on the market is the best selling points of HostPapa, because its not like your entering into a one-man show. There are people that are dedicated to providing superior service to you! All you have to do is let me help you with the problems your facing.
These guys are probably the best customer support agents that I've seen todate. Their customer service comes with prompt responses, and accurate solutions to any of the problems that I may have. They are just simply on it. No Ifs or Buts, they are on it until they get it done.
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