Helping you set your site on the right web hosting provider.

HostPapa

Overall Rating
Customer Support
Software/Features
Uptime & Reliability
Price
Growth Evolution
100.00% Uptime
61,792 Hosted Domains
16 Hosting Plans
87 Reviews

HostPapa started out in 2006, and is currently based within the US and Canada, although originally, it’s data center and customer service teams were based out of Toronto, Canada. Moreover, HostPapa offers everything you need to get started on building or expanding your website. Features such as; free website migration, free domain name transfer or registration and a multitude of other features and options.

Moreover, HostPapa is also dedicated to protecting the planet and environment, as such they are the pioneers in purchasing “Carbon Credits” which allow companies to offset their carbon emissions based upon the amount of energy that they use. In our eyes making HostPapa web hosting provider to seriously consider.

HostPapa Technical Analysis

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

Total Domains

Domain Distribution
.com
52,763
.net
3,603
.org
4,160
.info
875
.biz
391

From the aforementioned line graph and the pie chart, you can see that while HostPapa isn’t the largest web hosting provider in the market, they do have a stable and positive growth throughout the years, indicating that they are both successful in obtaining new customers while also being able to retain their existing customer base. This kind of information typically speaks volumes about a web hosting provider.

So here's what we think...

Looking for an environmentally friendly web hosting company? HostPapa maybe the best option that’s dedicated not only to protecting the environment and our planet, but also providing its customers with a strong and reliable hosting service that they have counted and continue to count on for decades. HostPapa maintains an excellent uptime, and even comes with a no-questions asked money back guarantee in case you’re not fully satisfied with their service or customer support.

Having said the aforementioned, HostPapa has an excellent support team that is accessible both via live chat, phone and/or email/ticketing system 24/7. Moreover, should you not want to contact their support team, you’ll find boundless amount of support resources on their site to assist you.

Uptime & Reliability:

HostPapa says it provides a “100% Service Guarantee” and while initially, we thought ok, another one promising something they can’t fulfill, we started monitoring ourselves, and it’s true. In the past two years, they have not had a single outage within the servers we’re monitoring. So we do highly recommend them for this particular reason, and are proud to do so.

In respects to their infrastructure, what they say on their website is true, they do have powerful and reliable servers, that have the latest version of Apache, PHP, and other necessary services to provide not only a reliable solution, but also a secure one partly in thanks to their mod_security rulesets that they apply.

Features:

Not only does HostPapa offer you a reliable service, but also one that is feature packed. Their shared hosting environment offers; a free web marketing package, credits for promotional tools, auto-installers for scripts such as WordPress, Drupal, Joomla and others. Additionally, if you’re a fan of Google, you’ll get access to the Google Apps package. All this comes at a very reasonable price, that’s totally in line with the industry average.

Additionally, using HostPapa, you will be able to grow or shrink your website’s hosting package as and when needed. This is made possible, because HostPapa offers; WordPress Hosting, Shared Hosting, Reseller Hosting and VPS Hosting. So you’ll never be left searching for another web hosting provider.

Support:

HostPapa provides support not only via phone and ticketing system like some other providers, but also provides live chat as well. You’ll find sometimes that they are a bit slow on their turnaround times, but this may be attributed to growth pains that they experienced in the past.

Having said that, they do have an impressive assortment of knowledgebase articles and video tutorials that can assist you in resolving almost any of the common queries you may have. Furthermore, their community forum is also an excellent resource for finding answers and/or posting issues your facing. There are even articles in Spanish!

Pricing:

HostPapa is undoubtedly an excellent web hosting provider. However, sometimes, there is a need to watch out for the “extras” they may include in your shopping cart checkout process. One such example is the pre-selected “SiteLock Security Seal” and the “Automated Website Backup”. So when going through the checkout process, we suggest keeping your eyes peeled for things that may not need to be there.

Having gotten the semi-negative stuff out of the way, we favor this web hosting provider, not only because their pricing is slightly below the industry average, meaning that it’s a fantastic deal, but because of the unlimited features and functionalities you can enjoy with HostPapa.

User Friendliness:

HostPapa is an organized company, they have a company blog that has regular blog posts, they are active on social media and they have positive reviews. This all goes towards showing that they are an active and vibrant company. More specifically, this means that you can rest assured that you’re with a web hosting company that isn’t sitting on autopilot.

Their web hosting offering is clearly labeled, their signup process is easy and quick. HostPapa uses cPanel, which means that if your already familiar with cPanel, you’ll find it a breeze to work with. Not mentioning the fact that they provide you with an auto-installer for scripts, and/or complimentary add-on service in all their web hosting packages.

Summary:

HostPapa isn’t the most expensive web hosting provider, but it’s also not the cheapest either. However, if you’re looking for a web hosting provider that can host your blog or e-commence website, you’ve found a great web host with HostPapa. Both from a support and value for your money perspective, you can’t go wrong.

Pros
  • Unlimited Features
  • Excellent add-on services
  • Knowledgeable Support
  • Powered renewable energy
Cons
  • Sneaky auto-selected add-ons
  • Complex cancellation
  • Lengthy contracts
  • Limited technical tools

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

HostPapa Plans

  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address

So what do other Webmasters think?

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  • 1 stars
Russell D
September 11, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

I've been with HostPapa via several renewals, while I believe that the first one was automatic, the rest were because I really wanted to stay with them. They can be counted on for providing reliable, professional, and correct responses no matter what medium I use for communicating with them. Their uptime is excellent too, I/ve never seen my website offline or unavailable, like I'vbe experienced with other providers.

HostPapa www.hostpapa.com

Based on 87 Reviews
Phones2Gether
September 04, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

I recently had an email issue and needed their support team. I was quite impressed with the response with the needed fixes and it wasn't only in the same day, it was in just a couple of hours. Great service and really super support.

HostPapa www.hostpapa.com

Based on 87 Reviews
Walter T
August 23, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

Their customer service is fast, efficient and always trying to get you trained up, so you can answer the questions you need by yourself. I was with a previous web hosting company for approximately 10 years until things went wrong and that was horribly wrong. I was in a rush to find a new host, that's how I originally came across HostPapa. Turned out one of the best choices that I've made online, they are simply excellent.

HostPapa www.hostpapa.com

Based on 87 Reviews
Rinky
August 15, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

These guys are phenomenal you actually get a real person at the other end of the phone or email. They know how to fix problems, they have technical resources via the KB and such. Their technical support team is quite patient with you and very helpful. The other day they spent nearly two hours helping me resolve a Joomla bug that seems to have been caused by the recent update. They helped me work thru each troubleshooting step by step. I've never had this level of experience with any technical support team.

HostPapa www.hostpapa.com

Based on 87 Reviews
Leslie Rivera
August 11, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

These guys are probably the best customer support agents that I've seen todate. Their customer service comes with prompt responses, and accurate solutions to any of the problems that I may have. They are just simply on it. No Ifs or Buts, they are on it until they get it done.

HostPapa www.hostpapa.com

Based on 87 Reviews
TheBoatStore
August 08, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

The fact that they have great Django compatibility was a real motivator to buy their service. They also help you very fast on any technical support questions you may have. I would recommend anyone who is looking for a Django web hosting account, to use them. They really know what they are doing and you really can't go wrong with great support and cPanel.

HostPapa www.hostpapa.com

Based on 87 Reviews
RockNRoller
July 28, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

I came from another web hosting company, that was always behind on updating their servers, and had extremely poor support. After searching for researching for several weeks, I picked HostPapa; I'm so happy that I did... and with the coupon and the free advertising credits that I got... I basically got it for free for the year!

HostPapa www.hostpapa.com

Based on 87 Reviews
Mrs. Mastrianni
July 22, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

They SUCK! They don't know what their doing, 1/2 the time they are jerking around with the server and their site is offline too! Its like a laughing stock... I don't know if I wanna laugh or cry with laughter. However, they do one thing really well... you wanna guess what that is? CHARGING YOU FOR BULLSHIT. Don't waste your time with this web hosting company, gotta make a suck you page for them... when I have time!

HostPapa www.hostpapa.com

Based on 87 Reviews
Francis Sweet
July 19, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

I live in South America and I have had a good ISP for years, but recently I joined the HostPapa community by starting a new small! I found that the attitude that this company has is amazing, their support is like that of a family member rather than a customer. They care when you call and they really try to answer an/all questions they can to assist you

HostPapa www.hostpapa.com

Based on 87 Reviews
Lesly Owen
July 16, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

What I really like about HostPapa is that they are invisible. They manage my website, my email addresses, and it all works quietly in the background without any fuss or trouble. I've only had to communicate with their technical support twice, once when I signed up and once when I had to renew my hosting plan. Their engineers were informative, helpful and friendly.

HostPapa www.hostpapa.com

Based on 87 Reviews
Anabella Jennings
July 12, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

Last week, I suddenly started getting more and more spam email messages. I wasn't really sure what to do with them... or even how to start tackling them. So I setup all the rules possible, then they continued to come regardless. As such, I was like this is bloody ridiculous, so I called HostPapa a bit frustrated and explained the engineers what was going on. About 5 mins after being on hold (which I wasn't happy about) the problem got resolved and all the spam messages stopped flooding into my inbox!!!! All it took literally was one phone call!

HostPapa www.hostpapa.com

Based on 87 Reviews
ResourcesStore
July 10, 2021
Customer Support
Software/Features
Uptime & Reliability
Price

I have been using HostPapa for six years now, and I have dealt with different technical issues with them. They have always been very helpful and did their best to solve the issues as quickly as possible. I would highly recommend them to others who might be looking.

HostPapa www.hostpapa.com

Based on 87 Reviews

Write Your Own Review

Have something to say about HostPapa? We'd love to hear about it and we're more than confident that our webmasters would so too. To help the web hosting community separate the best web hosting providers from the rest, please feel free to click on the "Submit Your Review" and tell us your thoughts and experiences.

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