Helping you set your site on the right web hosting provider.

HostPapa

Overall Rating
Customer Support
Software/Features
Uptime & Reliability
Price
Growth Evolution
100.00% Uptime
61,792 Hosted Domains
16 Hosting Plans
87 Reviews

HostPapa started out in 2006, and is currently based within the US and Canada, although originally, it’s data center and customer service teams were based out of Toronto, Canada. Moreover, HostPapa offers everything you need to get started on building or expanding your website. Features such as; free website migration, free domain name transfer or registration and a multitude of other features and options.

Moreover, HostPapa is also dedicated to protecting the planet and environment, as such they are the pioneers in purchasing “Carbon Credits” which allow companies to offset their carbon emissions based upon the amount of energy that they use. In our eyes making HostPapa web hosting provider to seriously consider.

HostPapa Technical Analysis

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

Total Domains

Domain Distribution
.com
52,763
.net
3,603
.org
4,160
.info
875
.biz
391

From the aforementioned line graph and the pie chart, you can see that while HostPapa isn’t the largest web hosting provider in the market, they do have a stable and positive growth throughout the years, indicating that they are both successful in obtaining new customers while also being able to retain their existing customer base. This kind of information typically speaks volumes about a web hosting provider.

So here's what we think...

Looking for an environmentally friendly web hosting company? HostPapa maybe the best option that’s dedicated not only to protecting the environment and our planet, but also providing its customers with a strong and reliable hosting service that they have counted and continue to count on for decades. HostPapa maintains an excellent uptime, and even comes with a no-questions asked money back guarantee in case you’re not fully satisfied with their service or customer support.

Having said the aforementioned, HostPapa has an excellent support team that is accessible both via live chat, phone and/or email/ticketing system 24/7. Moreover, should you not want to contact their support team, you’ll find boundless amount of support resources on their site to assist you.

Uptime & Reliability:

HostPapa says it provides a “100% Service Guarantee” and while initially, we thought ok, another one promising something they can’t fulfill, we started monitoring ourselves, and it’s true. In the past two years, they have not had a single outage within the servers we’re monitoring. So we do highly recommend them for this particular reason, and are proud to do so.

In respects to their infrastructure, what they say on their website is true, they do have powerful and reliable servers, that have the latest version of Apache, PHP, and other necessary services to provide not only a reliable solution, but also a secure one partly in thanks to their mod_security rulesets that they apply.

Features:

Not only does HostPapa offer you a reliable service, but also one that is feature packed. Their shared hosting environment offers; a free web marketing package, credits for promotional tools, auto-installers for scripts such as WordPress, Drupal, Joomla and others. Additionally, if you’re a fan of Google, you’ll get access to the Google Apps package. All this comes at a very reasonable price, that’s totally in line with the industry average.

Additionally, using HostPapa, you will be able to grow or shrink your website’s hosting package as and when needed. This is made possible, because HostPapa offers; WordPress Hosting, Shared Hosting, Reseller Hosting and VPS Hosting. So you’ll never be left searching for another web hosting provider.

Support:

HostPapa provides support not only via phone and ticketing system like some other providers, but also provides live chat as well. You’ll find sometimes that they are a bit slow on their turnaround times, but this may be attributed to growth pains that they experienced in the past.

Having said that, they do have an impressive assortment of knowledgebase articles and video tutorials that can assist you in resolving almost any of the common queries you may have. Furthermore, their community forum is also an excellent resource for finding answers and/or posting issues your facing. There are even articles in Spanish!

Pricing:

HostPapa is undoubtedly an excellent web hosting provider. However, sometimes, there is a need to watch out for the “extras” they may include in your shopping cart checkout process. One such example is the pre-selected “SiteLock Security Seal” and the “Automated Website Backup”. So when going through the checkout process, we suggest keeping your eyes peeled for things that may not need to be there.

Having gotten the semi-negative stuff out of the way, we favor this web hosting provider, not only because their pricing is slightly below the industry average, meaning that it’s a fantastic deal, but because of the unlimited features and functionalities you can enjoy with HostPapa.

User Friendliness:

HostPapa is an organized company, they have a company blog that has regular blog posts, they are active on social media and they have positive reviews. This all goes towards showing that they are an active and vibrant company. More specifically, this means that you can rest assured that you’re with a web hosting company that isn’t sitting on autopilot.

Their web hosting offering is clearly labeled, their signup process is easy and quick. HostPapa uses cPanel, which means that if your already familiar with cPanel, you’ll find it a breeze to work with. Not mentioning the fact that they provide you with an auto-installer for scripts, and/or complimentary add-on service in all their web hosting packages.

Summary:

HostPapa isn’t the most expensive web hosting provider, but it’s also not the cheapest either. However, if you’re looking for a web hosting provider that can host your blog or e-commence website, you’ve found a great web host with HostPapa. Both from a support and value for your money perspective, you can’t go wrong.

Pros
  • Unlimited Features
  • Excellent add-on services
  • Knowledgeable Support
  • Powered renewable energy
Cons
  • Sneaky auto-selected add-ons
  • Complex cancellation
  • Lengthy contracts
  • Limited technical tools

At WebHostingToolBox we’re all about providing you the right statistics at the right time. This is why, we’re able to clearly demonstrate to you, the good, the bad, and the ugly when it comes to choosing a web hosting provider. As such, we’ve been able to gather extensive content pursuant to HostPapa and have outlined both their TLD count (that they host) and also provide it in a way that is clearly understood.

HostPapa Plans

  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address

So what do other Webmasters think?

Sort by rating
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Alejandro
September 21, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

I've been hosted with HostPapa for more than four years, maybe five. I've really not had any major problems with HostPapa. For example, I've not had outages or downtime, the few times I've had problems or questions from their technical staff has been very good. They respond quickly and accurately... and they actually try to solve the problem and not let it get bigger or mutate into making me upgrade.

HostPapa www.hostpapa.com

Based on 87 Reviews
Saanvi Park
September 10, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

I've been running my own web server at home for a long time, then I spoke with a buddy at work that told me about HostPapa, I simply couldn't stop myself from trying. So I gave them a shot. Believe me, I'm more than happy with the services that I've received. Any problems that I ran into HostPapa engineers would help me through fixing it.

HostPapa www.hostpapa.com

Based on 87 Reviews
Kerry Fields
September 07, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

Quick. Efficient. Reliable. Are three words that I would use to describe HostPapa. Their support is really amazing and the fact that they have tremendous support resources really speaks volumes about them. They are a company that I've recommended and will continue to recommend. In my case, I had a web hoster that was really shitty, they lost my entire site! That was the first time, then the second they corrupted all my data, and finally... I just gave up and joined HostPapa.

HostPapa www.hostpapa.com

Based on 87 Reviews
ResourcesStore
August 29, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

I have been using HostPapa for six years now, and I have dealt with different technical issues with them. They have always been very helpful and did their best to solve the issues as quickly as possible. I would highly recommend them to others who might be looking.

HostPapa www.hostpapa.com

Based on 87 Reviews
Giovanna Mejia
August 27, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

I have a small website that I use for family and friends, nothing major; I appreciate that HostPaPa has such an awesome price and comes with 24x7 support. I have my days off, but I work at nights, so for me... its always great to see that they have amazing support during the night... when I have time... I can work on my site. Their US support is incredible, they are basically only a couple of rings away. Looooovvvvveeee them; not to mention when you call they are professional and don't take long to answer any questions and there isn't like 20 mins of hold time.

HostPapa www.hostpapa.com

Based on 87 Reviews
Marcus Perkins
August 24, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

I've had the pleasure of using HostPapa on several web hosting providers and have really been impressed with their outstanding customer service and responsiveness. As any new e-commerce website customer, they have had to do a lot of hand holding, but their training and information is top notch. Really first rate.

HostPapa www.hostpapa.com

Based on 87 Reviews
Alexandra Stein
August 20, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

We are a company that provides customer service training, so we're extremely familiar with great/good/medium/bad customer service. perhaps we're hyper aware. I've found that most web hosting providers are more or less hit or miss. However, HostPapa's support has been hitting the nail on the head consistently, their knowledge and helpfulness was/is really outstanding. Even the smallest of details, they have been working and helping out.

HostPapa www.hostpapa.com

Based on 87 Reviews
Jackie
August 15, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

uptime is consistent, performance too. Their control panel, I believe they call it cpanel, its one of the best things I've ever had the pleasure of working with. Everything can be done with a couple of clicks, I needed to install WordPress and with a couple of clicks it was installed and working; in less than 3 mins I had wordpress installed.

HostPapa www.hostpapa.com

Based on 87 Reviews
CrazyButterfly
August 12, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

I host my baby apparel shop with HostPAPA; the built is built using WordPress and WooCommerce. Im able to sell to other countries, the support is always online and my website too! Nothing to say about them apart from the fact that they are fab! Love the service.

HostPapa www.hostpapa.com

Based on 87 Reviews
DealsToday
July 31, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

Although Plesk is slow for me, they have helped me a few times... especially with setting up MYSQL databases, as that seems to take a bit of time. Sigh, I prefer cPanel.. but Plesk is ok... for me at least. I would recommend them to my friends if you asked me... and for me... a person who appreciates quality, I say that they have a really great service offering at a price point you can actually afford.

HostPapa www.hostpapa.com

Based on 87 Reviews
Abby Cox
July 30, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

I misread the location of where to upload my WordPress files, I had put them accidentally into a subdirectory rather than into the public_htnl folder. I got in contact with HostPapa support and they had quickly managed to figure out the issue by explaining to me that the files where in the /public_html/subdirectory rather than in the /public_html/ folder and that was the root cause of the issue. All this was resolved in 30 mins (as I have the time stamps on my emails).

HostPapa www.hostpapa.com

Based on 87 Reviews
PhonesXchange
July 26, 2018
Customer Support
Software/Features
Uptime & Reliability
Price

I literally have no idea about web pages, yet alone how to build or buy them. Host Papa made the entire process very easy, the web hosting package (shared) and their website builder taught me a lot. Really a great service.

HostPapa www.hostpapa.com

Based on 87 Reviews

Write Your Own Review

Have something to say about HostPapa? We'd love to hear about it and we're more than confident that our webmasters would so too. To help the web hosting community separate the best web hosting providers from the rest, please feel free to click on the "Submit Your Review" and tell us your thoughts and experiences.

Submit Your Review



Subscribe to our newsletter

Error, please enter a correct email.

Successfully subscribed, please check your email.