Your review of 
We apologize; we only permit one review per 24 hours.
Please revisit our website to submit further reviews after 24
hour period has expired. Thank you once again for your kind understanding.
1&1 is one of the most recognizable names in the web hosting industry. They by all measures are a market leader when it comes to sheer volume of hosted globally. All their web hosting packages include unlimited bandwidth, an easy to use website builder, and additional security that’s typically not available with most web hosters. They are an ideal choice, if you’re looking at staying with a web hosting provider that scales. 1&1 additionally offer Linux and Windows powered hosting services so you’ll never feel left out, regardless if you’re site is based in ASP.NET or PHP.
1&1 Internet Technical Analysis
At WebHostingToolBox, we aim to provide you with the most reliable, most advanced data available within the public domain. As such, we go to extreme lengths to collect all kinds of performance data that can allow you to make the “correct” choice when choosing your next web hosting provider. In this instance, let’s examine 1&1; they are the largest web hosting provider in the market by domain and market share as can be seen below.
Total Domains
The aforementioned shows weekly updated graphs indicate that 1&1 is one of the largest web hosting providers in the world. As such, they do have the financial and technical resources to provide you with a sense of comfort about hosting your website there, as they won’t vanish overnight. Feel free to review our “Expert Review” section to find more details pursuant to our personal views about this web hosting provider.
So here's what we think...
Whether you’re in the market for a shared web hosting account or your looking at moving your enterprise class hosting account elsewhere, 1&1 have a selection of services which you can utilize. 1&1’s product offering certainly packs a punch in both the performance, and their dedication to keeping pricing low, makes them an ideal option for many webmasters.
One thing that we at WebHostingToolBox really admire about 1&1 is their multi-homed approach, meaning that your website is physically hosted on two separate servers in different geographic areas, ensuring that no outages could affect the performance of your website.
Uptime & Reliability:
1&1 has both the budget and customer base to have a high performance and extremely reliable hosting network. They use cutting edge server infrastructure, make daily backups and protect your files without you even having to think about it. They also even offer “dual hosting” which allows your website to be hosted in two geographically disperse locations, providing you with better performance for your clients and in case of location failure.
While 1&1 doesn’t mention anything on their website about their uptime, their uptime is typically pegged at 99.999%, which is by far higher than most typical web hosting providers.
Features:
1&1 doesn’t need to impress their clients with “unlimited” features. Instead they reserve “unlimited” features for their business web hosting clients. You’ll find rather 1&1 find them providing you with dual-location hosting, high quality security features, and management tools. However, they will sweeten up the deal a little bit for you, they will give you some social marketing credits for starting promo campaigns for your projects.
Support:
1&1s customer service isn’t their forte. They seem to use outsourced support (where their support is based out of is currently unknown). While they aren’t known for being outstanding, you can get your problems resolved in a relatively timely manner. In some cases, it can be said that they lack live chat for their support, but they do provide 24/7 phone and email support, a community forum, and an extensive FAQ section.
- 24/7 Phone & Email Support
- Community Forum
- Extensive KB (FAQ)
- No Live Chat
- Long ticket response times
User Friendly:
While 1&1 follows the trends that happen in the market place, they do so from a position of uniqueness. Everything that they offer on their web hosting service is custom, meaning that its scaled to fit your needs rather than something that’s available as an industry standard.
1&1 will provide you with a proprietary but very easy to use control panel (called 1&1 Control), a 1&1 Website Builder (very easy to use), and many other unique features. So rest assured, you’ll have the best in class user experience when you get setup with this web hosting provider.
Summary:
1&1 has a steady performance and reliability rating, they do offer a money back guarantee and the do offer services that allows your business to grow within 1&1. While their customer service is poor, they do make up for it with their extensive support resources and community forum.
- 99.999% Uptime History
- “Dual Hosting” system
- Unique web hosting tools
- Excellent pricing
- Pricing it’s always standardized
- Intermediate customer support
- Ineffective website builder
At WebHostingToolBox, we aim to provide you with the most reliable, most advanced data available within the public domain. As such, we go to extreme lengths to collect all kinds of performance data that can allow you to make the “correct” choice when choosing your next web hosting provider. In this instance, let’s examine 1&1; they are the largest web hosting provider in the market by domain and market share as can be seen below.
1&1 Internet Plans
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
Bare Metal Server S
- Linux/Unix/Windows
- Intel® Xeon® E3-1230 v6
- 3.5 GHz Turbo
- 4C / 8T
- 8MB
- 8 GT/s
- 16 GB DDR4 ECC
- 480GB SSD or 1,000 GB HDD
- Software RAID 1
- 400 Mbit/sec
- 1
$69.99 / mo
More Info
- OS Name
- SSD Disk Space
- Money Back Guarantee
- FREE Advertising Credits
- MySQL & PosgreSQL
- Easy Control Panel
- OS Name
- Intel® CPU Specs
- Clock Speed
- Cores / Threads
- CPU Cache
- Front Side Bus
- OS Name
- Money Back Guarantee
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- RAM
- CPU Cores
- OS Name
- Money Back Guarantee
- Performance Disk Space
- Monthly Premium bandwidth
- FREE Domain Registration
- Private Name Servers
- OS Name
- FREE Advertising Credits
- Money Back Guarantee
- CPU Cores
- Memory
- Performance Disk Space (SSD)
- FREE Domain Registration
- Hostable Domains
- FREE Advertising Credits
- Performance Disk Space (SSD)
- Monthly Premium Bandwidth
- Dedicated IP Address
So what do other Webmasters think?
May 12, 2025
I choose 1&1 because they just work; there is nothing apart from performance. The uptime is fantastic the latency is low and the locations is excellent. Yes, maybe if you have to contact support its annoying but... apart from that... they really do work and as long as you don't lapse in anything they are rock solid with you.
May 11, 2025
These mofos reported me to the collection agency because my account didn't renew in time; not only that but it didn't renew, because my debit card was expired... so what do they do? report me and say that I don't pay my bills. They are like inept and stupid. How does that even work? I honestly don't have any ideas!
May 05, 2025
I got charged like $240.00 for 8 months of hosting, with them they added like two or three different programs that I didn't request, so that's how they jacked up the price to that price. 1and1 is suppose to be a low cost provider, instead they are worst cost provider... and they are really expensive to boot! Really not a provider for my pocket fortunately or unfortunately as the case maybe...
April 27, 2025
When it comes to working with control panels, its something that has to be spot on. However, in the case of 1&1 it really isn't, the interface is cumbersome and complicated to manage... certainly not their most shinning moment, that I can assure you of. Apart from that, their service is quite decent and works well. Support is another topic, but we'll leave that apart.
April 24, 2025
I've had some of the shoddiest service and plenty but I mean plenty of problems. There was always some sorta problem with htaccess, then there was some problems with having shell access, then finally the service was just not accessible at all. I dont know what was wrong exactly, because every VPS should be working fine and instead its working like a piece of junk. Not really sure, but their customer service wasn't much better.
April 22, 2025
Really didn't take me too long to dump them; why? I purchased a dedicated server form them and trying for hours to install cPanel. When it gets to 85% it got a fatal error; so I called customer support. They came back and were extremely rude... So finally, I found out that they don't offer ROOT access on a dedicated server!
April 08, 2025
I've been a customer of 1and1 for years, most of the time, I've had nothing but a positive support response... while I normally don't need customer service, as I know what Im doing... I needed them this one time.
March 29, 2025
I don't understand how and why 1&1 is still alive, but I guess, it helps that they are part of the government. The service isn't bad, the support sucks, and the dedication to customer support is non-existent. I really don't know what else to say in this moment about them. They want to respond or at least they say they do... but it takes forever. It's like the entire support group needs to be redone... in my view. Then again Yahoo was the same!
March 25, 2025
Having an account with 1&1 sometimes can be quite an annoying and problematic experience. However, there are times that the company shines; and others that is a huge pitfall. I'm honestly not sure what to mark them as, a good, bad, or mediocre.
March 21, 2025
Sometimes it really seems like these guys have no idea about what they are doing or even speaking about. Its like speaking with a crazy person, they just don't make any sense. Well, the same concept applies for 1&1; they don't know what they are doing. If your hosting doesn't crash and you won't need tech support EVER then they are an excellent web hosting provider... because they are as solid as a rock.
March 09, 2025
Horrible company; my domain name was suspended, because their system for some reason didn't renew my domain name. I'm not sure why? Anyways, after calling and giving them the credit card number, they said they would process it and get it back online.... after two hours, nothing. Called back again, I was told that I'd have to pay another $50.00 to get the domain name re-instated... ok, so I agreed... still nothing. Am searching for another web hosting provider at the moment.
March 08, 2025
AVOID THIS COMPANY, THEY HAVE NO IDEA WHAT THEY ARE DOING. THEIR CUSTOMER SERVICE HAD ME ON HOLD FOR 20 MINS; THEN THE CALL GOT DISCONNECTED. THEY ARE NOT A QUALITY PROVIDER.
Write Your Own Review
Have something to say about 1&1 Internet? We'd love to hear about it and we're more than confident that our webmasters would so too. To help the web hosting community separate the best web hosting providers from the rest, please feel free to click on the "Submit Your Review" and tell us your thoughts and experiences.
Submit Your Review
