1&1 Internet

Really didn't take me too long to dump them; why? I purchased a dedicated server form them and trying for hours to install cPanel. When it gets to 85% it got a fatal error; so I called customer support. They came back and were extremely rude... So finally, I found out that they don't offer ROOT access on a dedicated server!

I've worked with broadcasting for many many years and continue to do so. At one time last year, I needed to be able to host some audio shows via my website... so I uploaded the mp3 file thinking there would be no problem..... WRONNGGG. The account was suspended within 30 mins of the files being uploaded... there is you unlimited storage. I think that should be enough said for everyone to get the picture.

You literally have to be a network administrator to be able to work with them, if your server has issues... you can be guaranteed you'll have to wait like 48 hours before the new server will be brought up and given to you. There is no backups, and SLA? well, their core network is always online, but... the server... if your the renter... good luck. Not really for anyone who doesn't know Linux really well and/or is a network administrator or a server administrator.

I opened a contract with 1and1 for a dedicated server; using a RAID array to protect my data on the server. So after I move all of the data and about 100 clients, the bloody server becomes completely unavailable; why? hard drive failure and there was no way to fix the issue.

I hate it. It's slow, the interface sucks and difficult to use. The site takes longer to refresh than it would on my computer at home. I don't know what's going on with them... endless problems. In fact, I'm planning on moving my website right now.

I've hosted many websites over the years with 1&1, but finally had to give up, because it was just too much for even me to handle. Im patient, quite patient... but even I had to give up on them and move on. They literally pushed me to the edge and I couldn't do anything else. I hope that whoever is reading this, thinks a bit about it before jumping and buying web hosting from them.

Don't be fooled by negative reviews; the people that have written them must be insane on inept or maybe even both! Anyways, so they are actually pretty decent, they don't have a lot of problems, but they do have some. They are always trying to fix them though and that's what counts in my book. I love 1&1, yes, their support is a bit thick sometimes, but apart from that... its not so bad.

I'm not a technical engineer, I never have been. In fact, i'm not an engineer at all; I'm just a person trying to run a blog and constantly met with frustration. My credit card bounced and after that, they suspended my account... that took only 4 months to resolve. I'm so tired of dealing with inept people.

Don't use 1&1 would be my recommendation; I fell fowl of their auto renewal system and that involved their debt collection team. They were trying to use heavy handed tactics on me! They eventually got my account cleared, but not something I would like to be applied to others!

I would give them more stars if they actually fixed my problem. However, I will say that their support did help me and got the SSL loaded, and got the SSL certificate up and running. I only had to wait like 3 days to get it done but I did get it done.

Their online store platform doesn't support Google Checkout, making life a bit more complicated than it should be... but bearable. However, if you've not made your web hosting choice as yet... perhaps you should reconsider your position and look for another web hosting provider.

Having an account with 1&1 sometimes can be quite an annoying and problematic experience. However, there are times that the company shines; and others that is a huge pitfall. I'm honestly not sure what to mark them as, a good, bad, or mediocre.