1&1 Internet

Sometimes it really seems like these guys have no idea about what they are doing or even speaking about. Its like speaking with a crazy person, they just don't make any sense. Well, the same concept applies for 1&1; they don't know what they are doing. If your hosting doesn't crash and you won't need tech support EVER then they are an excellent web hosting provider... because they are as solid as a rock.

intermittent outages lasting up to 10 mins is what I've experienced; when you have to deal with that kinda issues it really makes life hard to manage. However, I've been working and trying to find another web hosting provider; so as soon as this web hosting account comes due I'm out. That's my view point on the entire thing.

1&1 has got something right finally. They managed to get an amazing cloud server stack up and running. This thing is as stable as anything. While most of their services offered are without support (or very near to it); like their dedicated servers... shared and everything in-between... the cloud stack is one of the most stable services they offer... its always online and I dare say you could compare it to Amazon Web Services stability.

I've hosted many websites over the years with 1&1, but finally had to give up, because it was just too much for even me to handle. Im patient, quite patient... but even I had to give up on them and move on. They literally pushed me to the edge and I couldn't do anything else. I hope that whoever is reading this, thinks a bit about it before jumping and buying web hosting from them.

Don't be fooled by negative reviews; the people that have written them must be insane on inept or maybe even both! Anyways, so they are actually pretty decent, they don't have a lot of problems, but they do have some. They are always trying to fix them though and that's what counts in my book. I love 1&1, yes, their support is a bit thick sometimes, but apart from that... its not so bad.

I would give them more stars if they actually fixed my problem. However, I will say that their support did help me and got the SSL loaded, and got the SSL certificate up and running. I only had to wait like 3 days to get it done but I did get it done.

Their customer service is super unhelpful; they seem not to be able to fix the most basic of issues such as uptime and email uptime... it seems like their mail server keeps crashing or something else is happening, as the email keeps getting stuck. When you call them up, they seem to grasp the issue, but they don't do anything to fix it.. which is quite frustrating itself, since thats one of the most important things to me... getting through to customer service and getting the issues solved.

1&1 when it comes to Windows hosting is rock solid. I've never had an issue where their web server was unavailable or there was a need to get in contact with their support. It just always worked like it should out of the box and that was it. Just worked, nothing else. In fact, I can say that the service speed up in the recent months, my website seems to load snappier.

These mofos reported me to the collection agency because my account didn't renew in time; not only that but it didn't renew, because my debit card was expired... so what do they do? report me and say that I don't pay my bills. They are like inept and stupid. How does that even work? I honestly don't have any ideas!

I would recommend switching your web hosting company and moving your domain name before your account comes up for renewal. If you don't you run the chance of them suspending your domain name, then you have to pay around $50 per domain to get it reactivated etc. Nothing very good; if you don't pay fast, you will be sent to a collection agency that they won't allow you to renew just your domain name.

1&1 = bullshit. I recently became an admin of a couple of websites that are connected to this crappy provider. The support replies are useless and deficient; the service is decent, hard to admin, but decent. The email service is really great though; but apart from that blah. So its a mixed bag in a sense, they are cumbersome and complex, but they have excellent performance. Which is more important to you... you have to decide.

Their customer service is quite unbearable. Its like half the time they don't know what they are talking about and the other half the time they are saying nonsense. I had to call them so many times to get the website up and running, that I was thinking it was like David vs. Goliath. They are probably one of the worst web hosting companies that I've had the pleasure of working with.