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1&1 Internet

Overall Rating
Customer Support
Software/Features
Uptime & Reliability
Price
Growth Evolution
100.00% Uptime
65,953 Hosted Domains
14 Hosting Plans
48 Reviews

1&1 is one of the most recognizable names in the web hosting industry. They by all measures are a market leader when it comes to sheer volume of hosted globally. All their web hosting packages include unlimited bandwidth, an easy to use website builder, and additional security that’s typically not available with most web hosters. They are an ideal choice, if you’re looking at staying with a web hosting provider that scales. 1&1 additionally offer Linux and Windows powered hosting services so you’ll never feel left out, regardless if you’re site is based in ASP.NET or PHP.

1&1 Internet Technical Analysis

At WebHostingToolBox, we aim to provide you with the most reliable, most advanced data available within the public domain. As such, we go to extreme lengths to collect all kinds of performance data that can allow you to make the “correct” choice when choosing your next web hosting provider. In this instance, let’s examine 1&1; they are the largest web hosting provider in the market by domain and market share as can be seen below.

Total Domains

Domain Distribution
.com
50,458
.net
7,405
.org
4,776
.info
2,460
.biz
854

The aforementioned shows weekly updated graphs indicate that 1&1 is one of the largest web hosting providers in the world. As such, they do have the financial and technical resources to provide you with a sense of comfort about hosting your website there, as they won’t vanish overnight. Feel free to review our “Expert Review” section to find more details pursuant to our personal views about this web hosting provider.

So here's what we think...

Whether you’re in the market for a shared web hosting account or your looking at moving your enterprise class hosting account elsewhere, 1&1 have a selection of services which you can utilize. 1&1’s product offering certainly packs a punch in both the performance, and their dedication to keeping pricing low, makes them an ideal option for many webmasters.

One thing that we at WebHostingToolBox really admire about 1&1 is their multi-homed approach, meaning that your website is physically hosted on two separate servers in different geographic areas, ensuring that no outages could affect the performance of your website.

Uptime & Reliability:

1&1 has both the budget and customer base to have a high performance and extremely reliable hosting network. They use cutting edge server infrastructure, make daily backups and protect your files without you even having to think about it. They also even offer “dual hosting” which allows your website to be hosted in two geographically disperse locations, providing you with better performance for your clients and in case of location failure.

While 1&1 doesn’t mention anything on their website about their uptime, their uptime is typically pegged at 99.999%, which is by far higher than most typical web hosting providers.

Features:

1&1 doesn’t need to impress their clients with “unlimited” features. Instead they reserve “unlimited” features for their business web hosting clients. You’ll find rather 1&1 find them providing you with dual-location hosting, high quality security features, and management tools. However, they will sweeten up the deal a little bit for you, they will give you some social marketing credits for starting promo campaigns for your projects.

Support:

1&1s customer service isn’t their forte. They seem to use outsourced support (where their support is based out of is currently unknown). While they aren’t known for being outstanding, you can get your problems resolved in a relatively timely manner. In some cases, it can be said that they lack live chat for their support, but they do provide 24/7 phone and email support, a community forum, and an extensive FAQ section.

Pros
  • 24/7 Phone & Email Support
  • Community Forum
  • Extensive KB (FAQ)
Cons
  • No Live Chat
  • Long ticket response times

User Friendly:

While 1&1 follows the trends that happen in the market place, they do so from a position of uniqueness. Everything that they offer on their web hosting service is custom, meaning that its scaled to fit your needs rather than something that’s available as an industry standard.

1&1 will provide you with a proprietary but very easy to use control panel (called 1&1 Control), a 1&1 Website Builder (very easy to use), and many other unique features. So rest assured, you’ll have the best in class user experience when you get setup with this web hosting provider.

Summary:

1&1 has a steady performance and reliability rating, they do offer a money back guarantee and the do offer services that allows your business to grow within 1&1. While their customer service is poor, they do make up for it with their extensive support resources and community forum.

Pros
  • 99.999% Uptime History
  • “Dual Hosting” system
  • Unique web hosting tools
  • Excellent pricing
Cons
  • Pricing it’s always standardized
  • Intermediate customer support
  • Ineffective website builder

At WebHostingToolBox, we aim to provide you with the most reliable, most advanced data available within the public domain. As such, we go to extreme lengths to collect all kinds of performance data that can allow you to make the “correct” choice when choosing your next web hosting provider. In this instance, let’s examine 1&1; they are the largest web hosting provider in the market by domain and market share as can be seen below.

1&1 Internet Plans

  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address
  • OS Name
  • SSD Disk Space
  • Money Back Guarantee
  • FREE Advertising Credits
  • MySQL & PosgreSQL
  • Easy Control Panel
  • OS Name
  • Intel® CPU Specs
  • Clock Speed
  • Cores / Threads
  • CPU Cache
  • Front Side Bus
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • RAM
  • CPU Cores
  • OS Name
  • Money Back Guarantee
  • Performance Disk Space
  • Monthly Premium bandwidth
  • FREE Domain Registration
  • Private Name Servers
  • OS Name
  • FREE Advertising Credits
  • Money Back Guarantee
  • CPU Cores
  • Memory
  • Performance Disk Space (SSD)
  • FREE Domain Registration
  • Hostable Domains
  • FREE Advertising Credits
  • Performance Disk Space (SSD)
  • Monthly Premium Bandwidth
  • Dedicated IP Address

So what do other Webmasters think?

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  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Khoza Masaev
December 07, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

AVOID THIS COMPANY, THEY HAVE NO IDEA WHAT THEY ARE DOING. THEIR CUSTOMER SERVICE HAD ME ON HOLD FOR 20 MINS; THEN THE CALL GOT DISCONNECTED. THEY ARE NOT A QUALITY PROVIDER.

1&1 Internet www.1and1.com

Based on 48 Reviews
Ayden Dudley
November 28, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

1&1 has got something right finally. They managed to get an amazing cloud server stack up and running. This thing is as stable as anything. While most of their services offered are without support (or very near to it); like their dedicated servers... shared and everything in-between... the cloud stack is one of the most stable services they offer... its always online and I dare say you could compare it to Amazon Web Services stability.

1&1 Internet www.1and1.com

Based on 48 Reviews
Josefa Cortés
November 28, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

I hate it. It's slow, the interface sucks and difficult to use. The site takes longer to refresh than it would on my computer at home. I don't know what's going on with them... endless problems. In fact, I'm planning on moving my website right now.

1&1 Internet www.1and1.com

Based on 48 Reviews
Jacek Chobot
October 31, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

I would recommend switching your web hosting company and moving your domain name before your account comes up for renewal. If you don't you run the chance of them suspending your domain name, then you have to pay around $50 per domain to get it reactivated etc. Nothing very good; if you don't pay fast, you will be sent to a collection agency that they won't allow you to renew just your domain name.

1&1 Internet www.1and1.com

Based on 48 Reviews
Elena Duus
October 25, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

They charged me $21 bucks to enable PHP5.5 on my hosting account. Imagine that? $21 bucks. I then told them, that I didn't wanna pay; they finally agreed that I shouldn't pay... and that they will refund the money. Im still waiting on a refund! Its been like two weeks!

1&1 Internet www.1and1.com

Based on 48 Reviews
Fabian Rybak
October 01, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

1&1 is amazing, they have a stable network, uptime is fantastic and the service is really rock solid. Never had any problems with the site loading nor have I had any issues with downtime or internal error messages.

1&1 Internet www.1and1.com

Based on 48 Reviews
Peter Banks
September 02, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

intermittent outages lasting up to 10 mins is what I've experienced; when you have to deal with that kinda issues it really makes life hard to manage. However, I've been working and trying to find another web hosting provider; so as soon as this web hosting account comes due I'm out. That's my view point on the entire thing.

1&1 Internet www.1and1.com

Based on 48 Reviews
Jalen Head
August 19, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

I would give them more stars if they actually fixed my problem. However, I will say that their support did help me and got the SSL loaded, and got the SSL certificate up and running. I only had to wait like 3 days to get it done but I did get it done.

1&1 Internet www.1and1.com

Based on 48 Reviews
Mateo Palau
July 10, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

I opened a contract with 1and1 for a dedicated server; using a RAID array to protect my data on the server. So after I move all of the data and about 100 clients, the bloody server becomes completely unavailable; why? hard drive failure and there was no way to fix the issue.

1&1 Internet www.1and1.com

Based on 48 Reviews
Kaiya Hood
July 05, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

Seems they operate outsourced support, basically their support doesn't make any sense. They speak somewhat poor english and also they are very unprofessional, and frankly I dare say that they are very disrespectful. They make you repeat everything like 4 times before they finally understand everything. Oh well, another host that can't provide support, so what's new?

1&1 Internet www.1and1.com

Based on 48 Reviews
Adriana París
June 05, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

They don't accept PayPal and they only accept credit cards, to activate your account after it becomes suspended, you will need to use a credit card. So make sure you use one rather than trying to use PayPal. It's not great, but if you want to use 1&1, thats the choice you have. Not their most shinning moment, but PayPal is the only option for me... like it was when I signed up.

1&1 Internet www.1and1.com

Based on 48 Reviews
Roberto
May 30, 2023
Customer Support
Software/Features
Uptime & Reliability
Price

I've hosted many websites over the years with 1&1, but finally had to give up, because it was just too much for even me to handle. Im patient, quite patient... but even I had to give up on them and move on. They literally pushed me to the edge and I couldn't do anything else. I hope that whoever is reading this, thinks a bit about it before jumping and buying web hosting from them.

1&1 Internet www.1and1.com

Based on 48 Reviews

Write Your Own Review

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