Why do I get an Internal Server Error after an FTP upload?

Internal Server Errors are commonly referred to as Error 500, meaning that there was an issue within your server (or web hosting account) that the server couldn’t handle, thus outputting an Error 500.

The above-mentioned error is generally caused by incorrect file permissions on the file/folders that you’ve just loaded using your FTP client. Please follow the step-by-step guide on how to resolve this outlined below:

  • Login to your web hosting account via FTP
  • Locate the files you’ve just uploaded, moments ago
  • Adjust the file permissions of those files to no greater than 755
  • Apply the changes and revisit your website.

If you have any further questions pertaining to your web hosting account, please feel free to get in contact with your web hosting support team for further assistance.