While there are many FTP (File Transfer Protocol) programs on the market, ranging from paid to free. We strongly recommend using FileZilla (Windows) or Cyberduck (Apple) as they are open-source and free. They also do a great job at uploading all your content to your web hosting account.
FileZilla Supported OS: Windows, Linux, and OSX
FileZilla Download (free): http://filezilla-project.org/download.php?type=client
Cyberduck Support OS: Windows, and OSX
Cyberduck Download (free): http://cyberduck.ch/
Installation guides can be located at the respective websites mentioned above.
Should you have any further questions about your FTP web hosting account, please feel free to get in contact with your cPanel web hosting support team for further assistance.
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