While there are a plethora of ways to get connected to FTP using your web browser, we strongly advise that you use Internet Explorer as it has the best FTP support available, out of the top browsers within the market. Please see below for more information on how to get connected to your web hosting account:
- Open up your internet browser (We recommend Internet Explorer)
- Next, input the following address, making the necessary adjustments:
ftp://your_username:your_password@yourdomain.com
- Alternatively, you may use the following string:
ftp://user@yourdomain.com:your_password@yourdomain.com
However, should you continue to experience connectivity issues, you may want to consider using the ASCII code (%40) for the at (@) symbol.
If you have any further questions pertaining to your web hosting, please feel free to get in contact with your cPanel web hosting support team for further assistance.
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