Customer Support : Omnistar Live - Web Hosting Toolbox

Category: Customer Support

Sub Categories in Customer Support:
»Helpdesk Software (12)
»Knowledge Base (8)
»Live Chat (20)
»Toll Free Services (9)
»Video Tutorials (6)

Omnistar Live
Omnistar Live is a dynamic live support software solution that gives you the ability to communicate with anyone coming to your web site in real time.
Web Site:	http://www.omnistarlive.com/
Price:	From $24.95.
Requirements:	MySQL, PHP, Zend Optimizer
Platforms:	Linux, FreeBSD
Hits:	1962
Rating:	0/5 (0 votes)
Reviews:	0
Last Updated:	2004-02-06
Details:	Omnistar Live includes a built in helpdesk software component which gives you the ability to log every issue that comes into to your organization and assign it to a support representative or department. In addition to the helpdesk Omnistar Live also includes a user and internal knowledgebase which allows you to categorize and store information for your staff and customers. Omnistar Live also has a contact management component which allows you to store information in a searchable database, create and send out HTML broadcast emails and search for information all through a user friendly interface.

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