Category: Customer Support : Knowledge Base
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»Helpdesk Software (16)
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SmartFAQ is a knowledge base that helps manage all the frequently asked questions (FAQ) of a business. Includes administration/client features and search engine features. [...]
Visitor Ratings:  (1 votes)
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Hits: 2304
Date Added/Updated: 2004-02-07
Price: Free
Requirements:
Perl Platforms: Unix, Linux
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A knowledge base document management system. It simple more than a basic FAQ manager, it is a scalable help document management system with complete search capabilites for your users. [...]
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Hits: 2139
Date Added/Updated: 2004-02-07
Price: $59.87
Requirements:
MySQL, PHP Platforms: Unix, Linux, BSD
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InstantKB.NET is a robust, powerful and easy-to-use ASP.NET & SQL Server knowledge base management solution designed to lower your email & telephone support related enquiries. [...]
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Review Ratings: (1 revews) |
Hits: 2216
Date Added/Updated: 2004-02-07
Price: $119
Requirements:
MSDE, SQL Server 7, Microsoft .NET Framework Platforms: Microsoft Windows NT/2000/2003/XP
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ActiveKB lets you add a powerful, totally rebrandable knowledgebase and FAQ system to your website. It is aimed at providing your customers with an around-the-clock, 24/7 immediate support solution. [...]
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Hits: 2355
Date Added/Updated: 2004-02-07
Price: $97.00
Requirements:
MySQL, PHP, Microsoft .NET Framework, MSSQL Platforms: Windows 2000/2003/XP/Linux/Unix
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Scarlet Knowledge Base is a fully integrated knowledge base solution that can be added to any web site supporting ASP.NET. It comes a full fledged administration module to allow you to maintain your own knowledge base. [...]
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Hits: 2195
Date Added/Updated: 2004-03-09
Price: $65
Requirements:
.NET 1.1, SQL Server 2000, IIS Platforms: Windows 2000/NT
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